You Said - We Did
You Said - We Did is about listening to your comments and concerns. But listening is only the starting point. We act on you comments and provide feedback.
These are some of the suggestions you have made about how the service can be improved...and our responses.
Comment: I would like to get a certificate at the end of the course.
Response: Certificates are now available for all courses.
Comment: We don't want our employees to waste time on skills they already have.
Response: Our course programmes are bespoke to meet individual needs.